MobileMe & Internet
A card protection service says that hundreds of MobileMe subscribers have been tricked into handing over personal information in a phishing campaign.
CardCops, which is owned by the Affinion Group, claims that data on several hundred .Mac member's data is now being sold in the blackmarket, and possibly being bought by identity thieves.
The information that is being traded includes social security numbers, birth dates, mothers' maiden names, and credit card numbers.
CardsCops says that the scammers have got hold of these details using the emails that Apple sent to MobileMe subscribers keeping them updated on the struggling service.
The email scams included correspondence with the title: "Billing problem".
When MobileMe members clicked on the link within the email, it took them to what looked like an official Apple page, where they were asked for their details.
So it may not have apologised publicly as such, but Apple is holding out the olive branch to customers affected by the MobileMe disaster.
It gave out 30 days free last month to all MobileMe users, but now is offering a further 60 days, perhaps reflecting the fact that the service is still not glitch-free.
In an email to MobileMe subscribers, it says: "We have already made many improvements to MobileMe, but we still have many more to make".
"To recognise our users' patience, we are giving every MobileMe subscriber as of today a free 60 day extension. This is in addition to the one month extension most subscribers have already received."
"We are working very hard to make MobileMe a great service we can all be proud of. We know that MobileMe's launch has not been our finest hour, and we truly appreciate your patience as we turn this around."
In a rare move for Apple, the company has begun a blog to keep users updated with the status of the troubled "MobileMe" service.
The opening post, from David G., states: "Steve Jobs has asked me to write a posting every other day or so to let everyone know what’s happening with MobileMe, and I’m working directly with the MobileMe group to ensure that we keep you really up to date".
The Apple staffer acknowledges the "pain" caused by the service's teething issues and promises improvements:
"In the 14 days since we launched, it’s been a rocky road and we know the pain some people have been suffering. Be assured people here are working 24-7 to improve matters, and we’re going to favor getting you new info hot off the presses even if we have to post corrections or further updates later."
The blog reveals that the servers have been given more capacity, over 70 bugs have been fixed and restoring service to the 1% of MobileMe still without full email is the "first priority".
CardCops, which is owned by the Affinion Group, claims that data on several hundred .Mac member's data is now being sold in the blackmarket, and possibly being bought by identity thieves.
The information that is being traded includes social security numbers, birth dates, mothers' maiden names, and credit card numbers.
CardsCops says that the scammers have got hold of these details using the emails that Apple sent to MobileMe subscribers keeping them updated on the struggling service.
The email scams included correspondence with the title: "Billing problem".
When MobileMe members clicked on the link within the email, it took them to what looked like an official Apple page, where they were asked for their details.
So it may not have apologised publicly as such, but Apple is holding out the olive branch to customers affected by the MobileMe disaster.
It gave out 30 days free last month to all MobileMe users, but now is offering a further 60 days, perhaps reflecting the fact that the service is still not glitch-free.
In an email to MobileMe subscribers, it says: "We have already made many improvements to MobileMe, but we still have many more to make".
"To recognise our users' patience, we are giving every MobileMe subscriber as of today a free 60 day extension. This is in addition to the one month extension most subscribers have already received."
"We are working very hard to make MobileMe a great service we can all be proud of. We know that MobileMe's launch has not been our finest hour, and we truly appreciate your patience as we turn this around."
In a rare move for Apple, the company has begun a blog to keep users updated with the status of the troubled "MobileMe" service.
The opening post, from David G., states: "Steve Jobs has asked me to write a posting every other day or so to let everyone know what’s happening with MobileMe, and I’m working directly with the MobileMe group to ensure that we keep you really up to date".
The Apple staffer acknowledges the "pain" caused by the service's teething issues and promises improvements:
"In the 14 days since we launched, it’s been a rocky road and we know the pain some people have been suffering. Be assured people here are working 24-7 to improve matters, and we’re going to favor getting you new info hot off the presses even if we have to post corrections or further updates later."
The blog reveals that the servers have been given more capacity, over 70 bugs have been fixed and restoring service to the 1% of MobileMe still without full email is the "first priority".
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